"Just had to let you know how
incredibly pleased I am with the work you and your company have done for me! I don't have any plants
planted yet and it still looks fabulous...nice job! I would also like to compliment the fact that you
actually return calls and in a timely manner. It has been very refreshing to work with you and your great
sense of humor. I cannot wait to work with you on the backyard and see your plans. I have worked
with many contractors and you set the bar high! Please pass this along to your bosses, you deserve the
recognition."
Thanks again, Robin Larson
"We really appreciate what you did for us and for working
us into your schedule. Our pond looks better than it ever has and it doesn't leak! The
two fellows that fixed our pond were very professional and did an outstanding job."
Thank you, The Brenneis
"I take great pleasure in writing this
letter regarding our recent experience with your company. Both my wife and I were very
impressed with every aspect of our spring landscaping project. The design, installation,
and follow through that Dave, L.J. and his crew provided us was wonderful. There were
some minor problems, but one phone call was all it took for them to be corrected.
Customer Service is so important and Dave and your staff understands this. All businesses
have problems, but the companies that handle them quickly and efficiently are the ones that
deserve loyalty and respect, Hughes certainly has earned ours.
Over the past thirty years I have owned several companies, and I know that good employees
like yours are hard to find and keep. Our experience with Hughes was so positive because
of your friendly and knowledgeable office and field staff.
We are looking forward to working with you again."
Thank you, The Salerno's
"My husband and I wanted to include a
letter with our check regaling our satisfaction with Hughes Landscaping. It was such a
pleasure working with Dave Bucknam. He possesses many skills that made our interaction
with him not only very professional, but personal as well. He is a young man with good
communication skills. He is very customer service oriented. He called frequently while
we were wintering in Arizona beginning in early March before our project took place in May.
He always returned phone calls and followed up with service and delivery of plants and
equipment. Dave is extremely knowledgeable about soil, plants and landscape design. He
demonstrates a great customer service philosophy as exemplified by his willingness to go
above and beyond expectations to satisfy us by personally delivering and replanting flowers
which did not survive the spring frost. He is a man of his word. As a former teacher
of Dave's it is gratifying to see him after two decades. I found out what a fine
passionate and professional young man he has become.
Chuck and I wish you continued success with your company. Should our property have
more landscaping needs we will not hesitate to call Hughes. We will also highly
recommend your landscaping firm to friends and neighbors."
Thank you, The Vitaska's
"We were very pleased with the work
provided by Hughes Landscaping in July 2005. The rock, mulch, and contours created a
beautiful setting on the hilltop and it has already decreased our yard work dramatically.
Not only were we satisfied with the final product but we appreciated the workers who
accomplished the long and arduous job.
Eddie, Victor, Juan and Antonio minimized the tension and confusion that can result from
such a large and lengthy job. They were professional, courteous, respectful, and
sociable. When there was a problem, Eddie and Victor were quick to call each other and/or Dave,
which assured us that there was always communication and understanding among the people who
were involved with the project, coordination with change orders, and an acceptable solution
quickly to be found.
It was obvious that Eddie is motivated to increase his skills and move upward to more
responsibility. He was diligent, attentive to our concerns and requests, and pleasant to
work with. There is no limit to where Eddie's drive for self-improvement can take him.
Victor's can-do attitude alleviated our concerns when anything broke. He was able to fix
anything! When I came up with an additional project, he never groaned. He developed camaraderie
among the other workers and it appeared that he, Juan, and Antonio very much enjoyed working with
one another. Victor takes pride in his work, never tires, goes the extra mile in meeting
the wishes of the client and was gracious when Copperfield ate his lunch!
Juan sang in 100 degree weather while he shoveled rock! When we brought him watermelon,
he didn't slow down for a break, but kept one hand on the tractor steering wheel and the
other one holding the watermelon. Even when he was the only one on the job, he did not
shirk his duty, but worked hard until the final moment. His good nature is to everyone's
benefit.
Antonio worked hard, never complained, quickly moved to another task when needed, and
worked diligently even when he was off working alone.
These four men give Hughes Landscaping a good name and a positive face. They are an
attribute to the Hispanic community and their families can be proud of them."
Thank you, The Penner's
"My husband and I spent some time in
the back yard this weekend and we were commenting to each other what a great job you did with our
yard. I thought I'd write a quick note to let you know how incredibly pleased we are with the
design & the installation. It's been two years now & we think it looks great - we both
love it."
